Booking on our Official Website is better, but… why?
Best price guaranteed. How?
The official website always offers the best online price guaranteed because there are no intermediaries.
Yes. This will also end problems with communication. Your booking and your data will be received by us directly.
Direct communication, how does this help me?
We are available to you any time you need us and we provide you with true information about our hotel. We advise you on your booking before, during and after.
Always available? Every day at any time?
Yes. We offer a website assistance telephone service from Monday to Friday. If you have any other questions, you can always dial our hotel's customer support number, which is available 24 hours.
What does immediate confirmation mean?
The moment you make your booking it is registered on our system instantly because there are no intermediaries. The avalability confirmation is effective at that specific moment, avoiding overbookings and uncomfortable transfers to other hotels.
Direct payment in the hotel?
Yes, you may pay on arrival, there is no rush. *This is if your rate terms and conditions allow this (non-refundable rates will be charged immediately).
What if I have a problem with my booking?
You will manage it directly with us and we will do everything in our power to solve as soon as possible.
Are there any special advantages for official website bookings?
Yes. Not only do we guarantee you the best prices, but you will also receive a welcome drink upon your arrival.
Does this mean I will enjoy room assignment advantages?
Yes. We always offer our customers the best available room in the chosen category.
How do I know the booking is 100% secure?
Your browser will verify this when making payment, showing the "green padlock" icon. Furthermore, all your data will be managed in accordance with the Law on Personal Data Protection, and your credit card information will be hosted on an inaccessible system, if payment is made before your arrival.
If I don't have to pay until my arrival, why do I need to provide my credit card number?
Your card is just used as a guarantee. If you are to pay on arrival, it won't be used.
For further questions please don't hesitate to contact us.
And remember, by booking on this website... THERE ARE ONLY ADVANTAGES!